Privacy

Last updated 29 August 2026.

JobInvoicer is used by contractors to bill their own customers. That means there are two kinds of people here: the contractor who signs up, and the customer they invoice. Most of the information in the system is about the second, entered by the first.

What is stored

• Your account. Name, email address, and a password that is stored only as a hash. We cannot read it, and neither can anyone who takes a copy of the database.
• Your customers. Whatever you enter: name, email, phone, billing and service address.
• Your work. Jobs, quotes, invoices, line items, payments and statements.
• Photos you attach to a job. These are resized on upload and their location metadata is stripped before they are saved, so a photo of a driveway does not carry that driveway's coordinates.
• Messages you send to a customer, and their replies once they come back to you.

Who else sees it

Three services, each for one job:

• SocketLabs delivers the email. Anything you send to a customer passes through them.
• Anthropic reads a sample when you import a customer list. To work out which column is which, the first five rows of your file are sent along with the header — and those rows contain real customer details. If you would rather that did not happen, map the columns by hand instead of importing. Questions you type into the in-app Help box are also sent there to be answered.
• Authorize.Net handles card payments for contractors who have connected a merchant account. Card numbers are never sent to or stored on this server; what is kept is a reference held by the gateway.

Nothing is sold, and nothing is handed to advertisers. There are no advertising trackers on this site.

Cookies

One session cookie, so the site knows you are signed in. No analytics cookies and no third-party tracking.

Getting a copy, or getting it deleted

Ask, and your account and everything in it will be exported or deleted. Deleting a business account deletes its customers, invoices, photos and messages with it. Bear in mind that an invoice is also a business record you may be required to keep for tax purposes — export before you delete.

If you are a customer of a contractor who uses JobInvoicer, your details were entered by that contractor and belong to their account. Ask them first; we will help them action it.

Security

The site is served over HTTPS. Passwords are hashed. Gateway credentials are encrypted before storage. This is a small operation, not a company with a security department, and it would be dishonest to imply otherwise.